Your IPTV questions, answered
Plans, setup, devices, guarantee: everything to know before ordering.
General
What exactly is IPTV?
IPTV is television delivered over the internet instead of an antenna or cable: your channels and replays arrive as streams inside an app on your screen.
Is IPTV legal?
The technology itself is perfectly legal — it's the same one your ISP's set-top boxes use. What matters is that the provider holds broadcasting rights for the channels; we recommend checking your country's regulations.
How does it actually work?
After your order you receive Xtream Codes credentials (or an M3U link). You enter them in an IPTV app which automatically downloads your channels and VOD over your connection.
What internet speed do I need for 4K?
For smooth streaming, allow at least 15 Mbps for HD and 25 Mbps for 4K. Stability matters most: prefer 5 GHz Wi-Fi or an Ethernet cable.
How is it different from a cable box?
Everything runs over your existing internet: no box to rent, no installation, no contract — and a monthly cost well below traditional bundles.
Apps
Which apps is it compatible with?
Our access works on IPTV Smarters Pro, TiviMate, XCIPTV, GSE Smart IPTV, Smart IPTV, Set IPTV, Smart One IPTV and any player accepting an M3U link or Xtream Codes credentials.
Devices
Which devices can I install it on?
Practically everything: Fire TV Stick, Samsung and LG TVs, Android TV, Apple TV, iPhone, iPad, PC, Mac, MAG, Formuler, Enigma2 — any device that reads an M3U playlist or Xtream API.
Can I use it on several screens?
Yes, install the app wherever you like. Only the number of simultaneous streams depends on your plan: to watch on two screens at once, pick the multi-screen option or ask support.
Billing & Payment
What payment methods?
Bank card via Stripe or PayPal, in a fully secure checkout — the invoice arrives right after payment.
How do I get my access after payment?
As soon as payment is confirmed, your credentials are emailed (check spam). Just enter them in your app — our step-by-step guides cover every device.
What if it doesn't suit me — refund?
Yes: every plan carries a money-back guarantee (7 days by default). One message to support is enough to start the request.
How do I extend my subscription?
Just order a new plan, before or after expiry: use the same email and your access carries over. You can also write to support to extend the current line.
Support
It freezes during matches, what do I do?
First test your connection (Ethernet or 5 GHz Wi-Fi), relaunch the app and try another player like VLC. If it continues, write to support: we can move you to another server in minutes.
How do I reach the team?
Three channels: the contact form, email, or WhatsApp via the site's floating button. Replies in French and English, usually very fast.
ui.faq.categories.channels
Which channels are in the catalogue?
Several thousand channels sorted by country and theme: French bouquets, sports, movies, news, kids and international packages. The list evolves with broadcasting rights — the search on this page confirms each channel.
Are HD and 4K included?
The vast majority of the catalogue broadcasts in HD, and the sports/movie bouquets offer 4K depending on available feeds. Each channel's quality is shown on its card.
How do I check a specific channel is included?
Type its name in the search bar on the Channels page, then refine by country, category or quality if needed — filtering happens live.
Which screens can I watch on?
On any device that reads M3U or Xtream Codes: Fire TV, Samsung/LG TVs, Android TV, Apple TV, iPhone/iPad, PC, Mac and Android boxes. Our guides illustrate each case.
A channel can't be found, why?
Start with the channel's official name (e.g. "beIN Sports 1", not "bein 1"). The catalogue follows broadcasting rights: if it still doesn't show, ask us on WhatsApp and we'll confirm availability.